Terms & conditions. The rules for using chalkoutdoor.com and buying from us.
Last updated · September 11, 2025
These Terms and Conditions govern transactions on this website and the product and service relationships between you and CHALK Outdoor. Where a separate signed contract conflicts with these terms, that contract supersedes them.
01Introduction
These Terms and Conditions apply to website transactions and to our product and service relationships. Additional contracts may supersede these terms where they conflict.
02Binding
Using this website constitutes agreement to these Terms and Conditions. Registering for, accessing, or using the site implies acceptance.
03Electronic communication
You agree that electronic communications — email and messages through the website — satisfy any legal requirement for written notice and disclosures.
04Intellectual property
CHALK Outdoor and its licensors own all copyright and intellectual property rights in this website and its content.
4.1 · All rights reserved
You may not use, copy, reproduce, display, distribute, alter, or commercialise any website resource without written permission, except where allowed by law (such as the right of quotation).
05Third-party property
The website may link to third-party sites. CHALK Outdoor does not monitor those sites or endorse them. You assume all risk from following third-party links and are responsible for any personal information you disclose to them.
06Responsible use
Use the website only for its intended purposes and in compliance with applicable laws and industry guidelines. Prohibited activities include distributing malware, collecting data without authorisation, direct marketing using site data, and any activity that damages or interferes with the website.
07Refund and return policy
7.1 · Right of withdrawal
You have 14 days to withdraw without giving a reason. The period begins when you (or a nominated third party) acquire physical possession of the goods. Withdrawal requires an unambiguous notice by post, fax, or email. A model withdrawal form is available but optional.
7.2 · Effects of withdrawal
CHALK Outdoor reimburses all payments within 14 days using your original payment method, excluding any supplementary delivery costs. You must return the goods within 14 days, and return shipping costs are your responsibility. We may withhold reimbursement until the goods are returned or proof of shipment is received. Legal exceptions to the right of return apply to certain items.
08Idea submission
Any unsolicited idea you disclose grants CHALK Outdoor a worldwide, irrevocable, non-exclusive, royalty-free licence to use the submitted content.
09Termination of use
CHALK Outdoor may modify or discontinue access to the website without liability. You are not entitled to compensation for lost content or features.
10Warranties and liability
The website is provided “as is” and “as available.” CHALK Outdoor disclaims warranties regarding availability, accuracy, and completeness of content, and makes no guarantee of meeting your requirements, of continuous operation, or of product quality.
No content constitutes legal, financial, or medical advice. CHALK Outdoor is not liable for direct or indirect damages arising from use of the website. Our maximum liability equals the total amount you paid for the products or services.
11Privacy
You must provide accurate information when registering. CHALK Outdoor is committed to protecting your privacy and will not use your email address for unsolicited mail. See our Privacy Statement and Cookie Policy for details.
12Export restrictions & legal compliance
Access is prohibited from territories where our products or services are illegal. You may not use the website in violation of U.S. export laws.
13Assignment
You may not assign, transfer, or sub-contract any of your rights or obligations without our written consent.
14Breaches of these terms
Violations may result in temporary or permanent suspension of access, requests to your ISP, or legal action.
15Indemnification
You agree to indemnify CHALK Outdoor against any claims, liabilities, and expenses relating to your violation of these Terms or applicable laws.
16Waiver
Failure to enforce any provision does not constitute a waiver and does not affect its validity or future enforcement.
17Language
These Terms are exclusively in English. All notices and correspondence must be in English.
18Entire agreement
These Terms, together with our Privacy Statement and Cookie Policy, constitute the complete agreement regarding your use of the website.
19Updating these terms
CHALK Outdoor may update these Terms periodically. Continued use of the website after an update indicates acceptance of the revised Terms.
20Choice of law and jurisdiction
These Terms are governed by the laws of the United States, and disputes fall under the jurisdiction of U.S. courts.
21Contact information
CHALK Outdoor Inc.415 Sharon Goshen Turnpike
W Cornwall, CT 06796
USA
sales@chalkoutdoor.com
22Download
A PDF version of these Terms and Conditions is available on request.
Field notes
Test reports, new releases, and the occasional failure we learned from.